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Privacy Policy

MyHajj is committed in protecting your privacy in which we are obliged to process your data in accordance with the responsibilities under the Personal Data Protection Act 2010. We use customer data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

The following are some examples in our course of dealing that we would have your Personal Data be collected:

  1. When your complete purchase orders, request or application for our products
  2. When you register your details on our website
  3. When you communicate with us directly via our customer service
  4. When you conduct certain type of transaction such as; refunds and/or replacement of products
  5. When you enter, and interact with us during promotion, competition, contests, campaigns, lucky draws and events
  6. When you are a participant to any of surveys we conducted Purpose of collecting and processing your Personal Data
  7. Responding to your complaints, feedback and requests
  8. Verifying your identity and processing payments
  9. To maintain and improve our customer relationship
  10. To provides you with information and/or updates on our products and upcoming promotion
  11. For direct marketing purposes via message and e-mail.
  12. To conduct market research or surveys, customer profiling activities, analysis on the customer’s patterns and choices, internal marketing analysis including our internal planning, statistical and trend analysis in relation to our products
  13. For our internal administrative purposes as well as maintaining and updating our internal records

My Hajj will not sell, rent, transfer or disclose any of your Personal Data to any third party without your consent. We keeping clients’ files in a secure space with controlled access. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.